Privacy Policy
At Pyfferoen Pediatric Dentistry, we prioritize the privacy and security of your personal and children’s health information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal data you provide when accessing our services or visiting our website. By engaging with our practice, you consent to the practices described in this policy. If you disagree with any part of this policy, please refrain from using our services.
1. Information We Collect
We gather various types of information to deliver optimal dental care and ensure compliance with legal obligations:
Personal Information: This encompasses details such as names, dates of birth, addresses, email addresses, phone numbers, emergency contact information, and other identifying data. For minors, we collect information about parents or guardians, including their names and contact details.
Health Information: We collect comprehensive health records, including dental and medical histories, treatment plans, clinical notes, diagnostic records (like X-rays), and other information pertinent to your child’s oral and general health.
Financial Information: This includes insurance details, billing information, payment histories, and financial documents necessary for processing insurance claims and determining eligibility for financing options.
Other Information: Depending on your interactions with us, we may collect preferences related to appointment scheduling, communication, and other non-sensitive data.
2. How We Collect Your Information
We obtain information through several methods:
Directly from You: Information is collected during appointments, through our website’s forms, via phone calls, emails, or other communications.
From Other Healthcare Providers: With your consent, we may request information from other healthcare professionals involved in your child’s care, such as referrals or specialist reports.
Online and Digital Sources: We may gather data through your use of our website, including information provided through forms, cookies, and tracking technologies that help us understand user interactions and improve our services.
Third-Party Services: If you use third-party services (e.g., insurance providers, online booking platforms) that interact with our systems, they may provide us with your personal information, always with your consent.
3. Use of Personal Information
The information we collect is utilized for various purposes, including:
To Provide and Manage Dental Care: Using personal and health information to deliver necessary dental treatments, manage appointments, and coordinate care.
To Communicate with You: Contacting you regarding appointments, treatment options, care reminders, follow-ups, and billing matters. We may also inform you about updates related to our services.
For Billing and Payment Processing: Utilizing financial information to process payments, file insurance claims, and maintain accurate financial records.
To Improve Our Services: Analyzing data to enhance dental services, improve patient care, and optimize the website experience.
Legal and Compliance Purposes: Using and disclosing personal information as required by law, such as responding to subpoenas, court orders, or investigations, and ensuring compliance with regulatory requirements.
4. Disclosure of Personal Information
We may disclose your personal information to third parties in specific situations:
To Other Healthcare Providers: Sharing information with specialists, labs, or physicians involved in your child’s treatment to ensure coordinated care.
To Insurance Companies: Providing insurance information to process claims for dental treatments and secure payment for services rendered.
Legal Requirements and Public Safety: Disclosing information when required by law to comply with legal processes or to protect the safety, rights, or property of Pyfferoen Pediatric Dentistry or its patients.
Business Transfers: In the event of a business transition, such as a merger or acquisition, personal information may be transferred to the new owners as part of that transaction.
5. Data Security
We implement various physical, technical, and administrative security measures to safeguard your personal and health information:
Electronic Security: Utilizing encryption, firewalls, and password protection to secure electronically stored data. Regular updates to security protocols are conducted to prevent unauthorized access.
Physical Security: Employing security systems in our office to prevent unauthorized entry, with access to patient records restricted to authorized personnel only.
Employee Training: Training staff to handle personal and health information securely and ensuring awareness of legal and ethical standards regarding patient privacy.
6. Retention of Records
We retain personal and health information for as long as necessary to fulfill the purposes outlined in this policy. Generally, dental records are retained for at least 10 years after the last visit, as required by state and federal regulations. When records are no longer necessary, we securely dispose of them in accordance with applicable laws.
7. Your Rights Regarding Your Information
You have certain rights concerning your personal information:
Right to Access: Requesting access to personal and health information we hold about you to review and verify accuracy.
Right to Correct: Requesting updates or corrections to any inaccurate or incomplete information.
Right to Delete: Requesting deletion of personal information, though some data may need to be retained for legal reasons.
Right to Restrict Processing: Requesting limitations on how we process your data, especially if you believe it’s inaccurate or no longer necessary.
Right to Withdraw Consent: Withdrawing consent for specific data uses at any time, understanding that this may affect your ability to access certain services.
To exercise these rights, please contact us using the details provided in the “Contact Us” section.
8. Cookies and Tracking Technologies
To enhance our website’s functionality and provide a personalized experience, we may use cookies and similar tracking technologies. Cookies are small text files stored on your device that help us track website usage, remember preferences, and optimize performance. You can manage or disable cookies through your browser settings; however, disabling them may affect certain website features.
9. Changes to This Privacy Policy
Pyfferoen Pediatric Dentistry reserves the right to modify or update this Privacy Policy as necessary. Significant changes will be communicated via email or by posting a notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:
Pyfferoen Pediatric Dentistry
Address:
301 5th Street
Ames, Iowa 50010
Phone:
(515) 232-0994
Email:
[email protected]
Website:
https://www.ameskidsdentist.com/